Effective Date: May 18, 2024

 

1. Introduction

Welcome to Electrobig. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.electrobig.com or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:

2.1 Personal Identification Information:
– Name
– Email address
– Phone number
– Shipping address
– Billing address

2.2 Payment Information:
– Credit card details
– Billing information

2.3 Technical Data:
– IP address
– Browser type and version
– Time zone setting
– Browser plug-in types and versions
– Operating system and platform

2.4 Usage Data:
– Information about how you use our website, products, and services

2.5 Marketing and Communications Data:
– Your preferences in receiving marketing from us
– Your communication preferences

3. How We Use Your Information

We use the information we collect in the following ways:

3.1 To Provide and Manage Your Account:
– Register you as a new customer
– Process and deliver your orders

3.2 To Manage Our Relationship with You:
– Notify you about changes to our terms or privacy policy
– Provide customer support

3.3 To Improve Our Website and Services:
– Administer our website and internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes
– Ensure the security of our website

3.4 For Marketing Purposes:
– Send you promotional offers and information about new products or services

3.5 To Comply with Legal Obligations:
– Prevent fraud
– Comply with legal or regulatory requirements

4. Sharing Your Information:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following cases:

4.1 Service Providers:
– We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and delivery services.

4.2 Legal Requirements:
– We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers:
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. Despite these efforts, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access:
– You have the right to request copies of your personal information.

6.2 Rectification:
– You have the right to request that we correct any information you believe is inaccurate or incomplete.

6.3 Erasure:
– You have the right to request that we delete your personal information, under certain conditions.

6.4 Restrict Processing:
– You have the right to request that we restrict the processing of your personal information, under certain conditions.

6.5 Data Portability:
– You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6.6 Object to Processing:
– You have the right to object to our processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– By email: [email protected]
– By visiting this page on our website: Contact Us
– By phone: 01798973114

Thank you for choosing Electrobig. Your privacy is important to us.